VAASARA Privacy Policy

Last Updated: November 2019

Thank you for visiting the Vaasara Services (defined below). Vaasara Services are owned and operated by VAASARA PORTAL LLC and its affiliates (“VAASARA”), and we respect your privacy and are committed to maintaining your trust.
This Privacy Policy describes our practices in connection with information that we collect through:

Collectively referred to as the “VAASARA Services”.
This Privacy Policy shall be read in conjunction with, and construed as part of the Terms of Use. [INSERT HYPERLINK]. When you access or use the VAASARA Services, you automatically agree to the terms and conditions of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use any of the Vaasara Services.

The following capitalized terms have the meanings indicated below. Please refer to our Subscriber Terms of Service or the VAASARA Consumer Agreement for any capitalized terms that are not defined in this policy.
“End User” means any individual who interacts with the VAASARA Services, including users of our mobile applications such as the VAASARA App, and individuals who book appointments, purchase services and otherwise interact with our Subscribers through the VAASARA Services.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as VAASARA App usage data.
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, and social media account ID. It does not include strings of code such as browser cookie IDs.
“Subscriber” is any business or entity that subscribes to (or otherwise accesses or uses) our Software Service.
References to “we,” “our,” and “us” in this Privacy Policy means VAASARA. References to “you” and “your” means persons or users initiating purchases or those visiting or using the Vaasara Services.

Sometimes, we use the term “information” in this Privacy Policy, which may refer to either Personal Information or Other Information. Like other similar technology platforms, we may collect all or some of the following information from our visitors or End Users or Subscribers including: (i) Contact details (e.g., name, address, email, telephone number), (ii) Personal details (e.g., date of birth, education, nationality), (iii) Financial and transaction data (e.g., purchase history, account information, shipping and billing information, etc.), and (iv) Other VAASARA Services related data (e.g., customer requests, statistics, etc.)

We collect information about you whenever you use the VAASARA Services, for example:

  1. If you are a customer of a Subscriber or simply a End User, when you create an account on the VAASARA App, we may ask for Personal Information such as your name, email and postal address, social media account ID, and Other Information you may provide with your account.
  2. If you are a Subscriber, when you sign up for our Software Service, we ask for your company name, address, phone number, email, tax identification number, and other information about your business, as well as names and email addresses of authorized individuals on your account. We also collect Personal Information about your customers that they provide to the VAASARA Services when they initiate a transaction or otherwise interact with you, such as to book an appointment or make a purchase. If you attend one of our events (e.g., a tradeshow, webinar, or training), we may ask for your feedback, contact details or other information to follow-up with you, such as send you marketing communications consistent with your choices.
  3. We collect information about you when you interact with the VAASARA Services. For example, if you initiate a transaction through the VAASARA Service, such as a purchase, we may collect information about you, such as your name, email, phone number, address, as well as any other information you provide in order to process the transaction.
  4. We may also collect other Personal Information at the request of the Subscriber you are transacting with or through.
  5. We may also collect information that your computer or mobile device provides to us in connection with your use of the VAASARA Services, such as IP address.
In addition to the information we collect from you through VAASARA Services, we may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your VAASARA App account, certain information from your social media account may be shared with us, including information that’s part of your profile or your friends’ profiles. We may also collect other Personal Information through the VAASARA Services under the direction of our Subscribers.

We need to collect Personal Information in order to provide the requested VAASARA Service to you. If you do not provide or enable us to collect the necessary information, we may not be able to provide the VAASARA Service. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the VAASARA Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We may use your Personal Information for legitimate business purposes, including:

  • To provide the functionality of VAASARA Services and related support.
  • To create, and administer accounts, fulfil and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).
  • To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.
  • We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.
  • To provide you with marketing and promotional materials and opportunities, and facilitate social sharing.
  • To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
  • To share information with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices.
  • To allow you to participate in sweepstakes, contests or similar promotions.
  • To facilitate social sharing functionality if you choose to do so.
  • We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest.
  • For reporting and trending.
  • To better understand you and our other users, so that we can tune and personalize our offering.
  • For trending and statistics, and to improve our products and services.
  • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
  • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft
  • For responding to legal duties, such as requests from public and government authorities.
  • We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.
To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time by sending us an email at

We may disclose your Personal Information:

  • To our affiliates for the purposes described in this Privacy Policy. VAASARA, responsible for the management of the jointly-used Personal Information.
  • To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
  • To our Subscribers if you are an End User and are using our VAASARA Services to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber’s privacy practices.
  • To third parties to permit them (or their own customers) to send you marketing communications, consistent with your choices.
  • To third-party sponsors of contests gift cards and similar promotions, consistent with your choices.
  • To you, through message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
  • To your friends associated with your social media account, to other website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your VAASARA App account or our social media pages.
  • To business partners in the context of a corporate transaction. If VAASARA is involved in a sale or business transaction (e.g., merger or acquisition), VAASARA will retain a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring or target entity and its advisors.
  • Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time by sending us an email at

Where applicable law allows for such a request, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact VAASARA at support@vaasara.comwith the subject line “Data Subject Request.” We will respond to your request consistent with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
We will try to comply with your request as soon as reasonably practicable. Moreover, where you are an End User, VAASARA may need to forward your request and refer you to your Subscriber who may be better placed to address your request.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
If you are under 18 years of age and a user of the VAASARA Services, you may also be entitled to ask us to remove content or information that you have posted to the VAASARA Service by submitting a request to Please note that your request does not ensure complete or comprehensive removal of the content or information.
If you are a customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers, or would like request the exercise of a right as set out above in relation to Personal Information held by a Subscriber, please contact the Subscriber directly.

Information you provide may be used by VAASARA for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:
Receiving electronic communications from us: If you are a user of the VAASARA App and no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by sending a request for list removal to unsubscribe@vaasara.comor changing your preferences in the VAASARA App. If you have provided your information to VAASARA, and opt-out, VAASARA will put in place processes to honor your request. This may entail keeping some information for the purpose of remembering that you have opted-out.
Our sharing of your Personal Information with unaffiliated third parties for their (or their customers’) direct marketing purposes: If you would prefer that we do not share your Personal Information on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt-out of this sharing by emailing unsubscribe@vaasara.comfrom the email that you have signed up or used in receiving the VAASARA Services.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the VAASARA Services, and you cannot opt-out from receiving those messages.
Our mobile applications may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device’s calendar application, camera, and microphone. If you have previously allowed access to your device’s calendar and no longer wish to allow access, you may edit the application settings at the device level.

We and our third party service providers may collect Other Information in a variety of ways. We and/or our third party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on the VAASARA Services by informing us what content is effective. For more information on our use of cookies and similar technologies, please refer to our Cookies Policy.
We may use information we receive from or through you, to provide you with targeted advertisements or marketing communications we believe may be of interest to you, currently or in the future. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at does-it-work . You can opt out of targeted advertising, if it is used by us, by following these links: FACEBOOK - GOOGLE - BING - Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance’s opt- out portal at:

The VAASARA Services includes social media features such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it. See Section 22 for a list of third parties and their applicable privacy policies.

Vaasara Services may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose Personal Information through VAASARA public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact us at In some cases, we may not be able to remove your Personal Information or some content (if, for example, it is reposted by another user), in which case we will let you know if we are unable to do so and why.

You can log in to some of the VAASARA Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Some services like Facebook Connect give you the option to post information about your activities on our websites to your profile page to share with others within your network. In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.

If you submit testimonials, ratings or reviews to the VAASARA Services, any Personal Information you include may or may not be displayed in the Service at the sole discretion of Vaasara. If you want your testimonial removed, please contact us at
We also partner with third-party service providers to collect and display ratings and review content on our web site.

We currently use third party payment processors as a Third Party Offering for internet based payment services. If you wish to make a payment through VAASARA Services, your Personal Information may be collected by such processors directly and not by us, and will be subject to the third party’s privacy policy. See Section 22 for a list of third parties and their applicable privacy policies. We have no control over, and are not responsible for, third parties’ collection, use and disclosure of your Personal Information.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our Subscribers and any third party operating any Third Party Offering, site or other products and services used in connection with the VAASARA Services. If you click on any third party links available within the Vaasara Services you will leave our domain and enter a third party domain over which we do not hold any control and that have their own terms and conditions of use and data collection practices. It is advisable that you read and acquaint yourself with these. We make no warranties or guarantees in respect of any third party links. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the VAASARA Services to you (for example, for as long as you have an account with us or keep using the VAASARA Services);
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the VAASARA Services, including our social media pages.

The security of Personal Information is a high priority at VAASARA. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us please refer to our Security Policy
Vaasara Portal LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, ( cannot guarantee the security of any information that is disclosed online

The VAASARA Services are not directed or targeted at children under the age of (18), and we request that they do not provide Personal Information through the VAASARA Services.

The VAASARA Services are controlled and operated by us from the United Arab Emirates and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United Arab Emirates. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the VAASARA Services you understand that your information will be transferred to countries outside of your country of residence, including the United Arab Emirates, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the VAASARA Services or otherwise to us, except where explicitly requested or consented to.

VAASARA may make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy to this page. If we make any material changes to the Privacy Policy, we may also notify you by posting notice on our websites or within the applicable VAASARA Services, or by sending you an email, which will be at our sole discretion. If you continue using the VAASARA Services after any notice of any such changes, it means you have automatically accepted them. If you do not agree to any changes, you must stop using the VAASARA Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of The Privacy Policy. The “Last Updated” legend at the top of the Privacy Policy indicates when it was last updated.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes. Modifications will be effective on the day they are posted.

If you have any questions regarding this Privacy Policy you can write to us at
Vaasara Portal LLC
2404, DAMAC Smarts Heights,
Tecom, Al Barsha Heights,
Dubai, P. O. Box- 118033, UAE
or call us at
+971 (0) 4 552 2567
or contact us via email at

The following is a list of some of the (inexhaustive) current third party vendors that may either directly or indirectly collect information from you. Please review the relevant privacy policies (links current as of the date of publication of this Privacy Policy) for further information on how each third party handles your Personal Information:

You are using the Vaasara Services at your own risk. We do not make any warranties or representations, whether express or implied, arising out of law or otherwise in relation to the quality or accuracy of the content within the Vaasara Services, and we assume no liability or responsibility for any errors or omissions in the content of the Vaasara Services or in respect of any other issue with such suppliers, goods, services or activities. We may make changes to the content or material in the Vaasara Services without any prior notice. We are not under any commitment to update any content or material within the Vaasara Services.
We reserve the right at all times to disclose any information that you may provide to us through the Vaasara Services, to our legal representatives and advisors and any governmental or federal authority in the United Arab Emirates without any prior notice or prior consent requirement. We shall not be held responsible or accountable to you or any third party relying on you and in this respect you agree to fully indemnify us, for any loss, injury, claim or damage whether direct, indirect, consequential or punitive costs, liabilities, expenses, damages or otherwise that may be suffered by you through using this Vaasara Services or making purchases. We shall not be liable in respect of any virus, contaminating or destructive features or trojan that may affect your computer as a result of your use or access or interruption or inability to use or access the Vaasara Services or any third party links. You hereby waive any and all claims against us, our employees, shareholders, subsidiaries, divisions, affiliates, representatives, agents and licensors, arising out of your use or access or interruption or inability to use or access the Vaasara Services. We do not provide any warranties, whether express or implied, to you through the use of the Vaasara Services.

Third Party Name Privacy Policy/Notice Link
Google Analytics
Amazon Web Services

Cookies and Similar Technologies Policy

Last Updated: December 16, 2018

This Cookies & Similar Technologies Policy (“Cookie Policy”) describes the different types of cookies and similar technologies that are used on the websites of VAASARA PORTAL LLC. and its affiliates (“VAASARA”). Please also consult our Privacy Policy to understand how we handle personal and other information in general.

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer or other device about your visit to our websites. Cookies help us learn which areas of our websites are useful and which areas need improvement.
Some cookies may facilitate additional website features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analysing usage for website optimization, providing custom or localized content and pricing, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to Personal or Other Information you submit while on our websites.
We also use technologies similar to cookies, such as web beacons or Flash Local Shared Objects, as described below.

We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our websites. We use various types of cookies:
Essential cookies, persistent and session type, store information to enable core website functionality, such as Live Chat and Client ID remembrance.
Functional cookies are cookies that are used to track your preferences, such as your preferred language or display settings, and customize the website to you. Some of these cookies may be essential cookies.
Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our websites and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other websites that are relevant to your interests.
Web Beacons/pixel tags
Web beacons, also known as pixel tags, are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. We (or third party data or ad networks we work with) may use web beacons alone or in conjunction with cookies to compile information about our services, or other information we or they have collected. Web beacons may be used within our services to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by web beacons to our subscribers’ and end users’ personal information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. Web Beacons are also deployed by third parties, in connection with cookies, to serve interest-based (and other) advertising, as described in the below section titled “Advertising Networks”.
Flash LSOs
We use Flash Local Shared Objects (“Flash LSOs”) and other technologies to, among other things, collect and store information about your use of our websites. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash LSOs to collect and store information. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also go to the Global Storage Settings Panel and follow the instructions (which explain, for example, how to delete existing Flash LSOs, how to prevent Flash LSOs from being placed on your computer without your consent, and how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.
Physical Location
We collect the physical location of your device by, for example, using satellite, cell phone tower, or WiFi signals. We use your device’s physical location to provide you with location-based services and content. You may disable our use of certain location data through your device or browser settings, for example by disabling “Location Services” for the VAASARA App in iOS privacy settings.
Analytics Software
We and our third party tracking-utility partners use log files on our services to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use third party partners such as Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of our services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at Please see Section 22 of the Privacy Policy for a list of additional third party tracking partners integrated within the VAASARA Services.
We also use this information to track and aggregate other information to analyze trends, administer our websites, track users’ movements around our services and to gather demographic information about our user base in the aggregate.
Advertising Networks
We partner with third party data or ad network(s) and other service providers to show you relevant ads (whether for our products or those of other companies), including ads displayed on our services and on other companies’ websites or apps, on any of your devices.
We and our service providers may use cookies and web beacons to deploy and read cookie identifiers and Mobile Ad IDs, associated with your activities on our services, third party websites, mobile apps or other information we collect, to provide you targeted advertising based upon your interests. They may also use these technologies, along with activity information they collect, to recognize you across the devices you use, such as a mobile device and a laptop or other computer. These ad networks and their customers may also use any of this information to measure ad performance, understand their (or our) audience, or otherwise improve and enhance their marketing.
Similarly, we or a third party data partner may associate cookies with hashed (non-human readable) versions of your registration data (e.g., your email address), along with other interest-based or demographic data. You can learn more about or opt out of this type of advertising through the links in the following paragraph. The Vaasara Services do not alter its data collection and use practices when it encounters a “Do Not Track” signal from a browser. You may learn more about our Opt Out provisions as follows:
Mobile Opt Out
You can opt out of having your Mobile Ad IDs used for interest-based mobile advertising by accessing the settings on your Apple or Android mobile device, as follows:
Apple Devices: If you have an Apple device, you can opt out of most cross-app advertising by toggling Limit Ad Tracking to ‘ON’. This can currently be found under Settings > Privacy > Advertising.
Android Devices: If you have an Android device, you can opt out of most cross-app advertising by clicking on Google Settings > Ads, and selecting the option to opt-out of interest-based ads.
Please note that these platforms control how these settings work, so the above instructions may change. Likewise, if your device uses other platforms not described above, please check the settings for those devices.
Web-Based Opt Out
If you wish to opt-out of many of the ad platforms that serve or support interest-based advertising (or learn more about this type of advertising), go to, and to opt out in desktop and mobile web browsers. You may download the AppChoices app at to opt out in mobile apps. Please note that any opt-out from interest-based advertising will not result in the cessation of all advertising, as we, or our third party advertisers, may continue to serve you contextual-based advertising. Please also note that the above opt-out mechanisms are cookie-based, so if you change or modify your browser, or clear your cookies, you will need to opt out again.

In addition to the options provided above, you can refuse or accept cookies from our websites at any time by activating the settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. Please refer to for information on commonly used browsers.
If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:
We may change this Cookie Policy from time to time. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Cookie Policy was last updated. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through our websites.
Contact Us.
Creative Towers, P.O. Box 4422,
or call us at
+971 (0) 4 552 2567

Security Policy

Last Updated: November, 2019

Ensuring customer data is secure and readily available is a high priority at VAASARA. We maintain our digital properties and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. When You enter sensitive information (such as a credit card number) in our digital properties, We encrypt the transmission of that information using industry-standard encryption methods. No computer system or information can, however, ever be fully protected against every possible hazard. VAASARA is committed to providing reasonable and appropriate security controls to protect our Services, Associated Websites, and information against foreseeable hazards. If You have any questions about VAASARA security, You can contact Us at

This Security Policy should be read in conjunction with the Privacy Policy and as applicable, the VAASARA API Terms of Use, Terms of Service, and all Supplemental Terms because these documents constitute the agreement entered into between You and VAASARA (the “Agreement”).
This Security Policy contains defined terms, which are defined in the Agreement. Please refer to these defined terms in reviewing this Security Policy.
By accessing, viewing or using all or any part of the VAASARA digital properties by, for example, downloading any materials, or by completing any registration process via the associated websites, You are accepting the terms and conditions of the Agreement.
If You are agreeing to this Security Policy and Contract on behalf of a corporation or other legal entity, You represent that You have the authority to bind such entity and its affiliates to the Contract. If You do not have such authority, You must not enter into this Agreement and may not use any of Our Services or content.

Having considered the above Preliminary Matters and mutual agreements below, the PARTIES hereby agree as follows:
1. User Expectations
1.1. Cardholder Data Recommended Practices
1.1.1. We Recommend You adopt PCI DSS. Any merchant who accepts Visa or MasterCard credit cards for payment is subject to the Payment Card Industry Data Security Standard (PCI DSS), which outlines credit card processing merchants' responsibilities for the protection of Cardholder Data. We strongly recommend You follow the requirements of the PCI DSS when handling Cardholder Data. Please refer to the PCI DSS website for a complete list of all rules and restrictions that may apply:
We encrypt credit card numbers using industry standard technology. All credit/ debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third party. will not pass any debit/ credit card details to third parties except in accordance with the terms of this Privacy Policy.
1.1.2. Disclaimer of Responsibility for Cardholder Data. If You use the optional Integrated Merchant Account service to process payments, VAASARA is responsible for protecting Cardholder Data only after such Cardholder Data is encrypted and received by VAASARA’s server(s). You remain responsible for the proper handling and protection of Cardholder Data until such Cardholder Data is encrypted and received by VAASARA’s server(s).
1.1.3. Cardholder Data Recommended Practices. At a minimum, You should implement the practices set forth below:
You should do the following:
Maintain updated anti-virus software on all workstations engaged in credit card processing and remove any programs that the anti-virus software flags as potentially malicious.
Restrict permission to install software on those computers to Subscriber’s business owner and/or trusted senior staff.
Maintain up-to-date versions of operating systems (e.g., Microsoft Windows or Macintosh OS) and web browsers (e.g., Internet Explorer, Safari or Firefox), with all security updates and patches installed.
Ensure that every individual that logs into the Services has a unique username and password that is known only by that individual.
Only store credit card account numbers in encrypted credit card fields designed for that purpose.
Destroy any hard copy documents that have Cardholder Data written on them.
You must not do the following through the Vaasara Services:
Share Your account or password;
Record Cardholder Data in notes, contact logs, or other unencrypted text fields within VAASARA.
1.2. VAASARA API Credentials Security Policy
Your API credentials are extremely powerful, and using them is a serious responsibility. If You use VAASARA API, You must follow the guidelines below to ensure that You’re accessing client data in a safe and secure way. Using Your API credentials indicates that You agree to the terms of this policy. If You or a member of Your team violates any of the items in this policy, You could permanently lose access to the VAASARA API without warning.
You should do the following:
Protect Your credentials.

Share Your credentials with Your team on a need-to-know basis.
Prevent SOAP-UI from putting full credentials in logs. Please note that it is Your responsibility to prevent this.
Make sure Your team understands that the credentials grant access to sensitive and confidential production data.
You must not do the following:
Share Your API password. Under no circumstance will VAASARA Staff request Your API password.
Store credentials on Your home computer, on a whiteboard, in Google Docs, on an unencrypted web server, or on public websites (e.g., Pastebin, GitHub, StackOverflow).
VAASARA reserves the right to delete any API credentials after 30 days of low activity (less than 100 calls).
2. VAASARA Expectations
2.1. Cardholder Data
2.1.1. PCI-DSS.
VAASARA complies with the PCI DSS tier 1 standard. We are dedicated to the six (6) PCI DSS best security practices for credit card protection, which include, but are not limited to:
Maintaining a secure network
Protecting the Cardholder Data
Maintaining a Vulnerability Management Program
Implementing strong access control measures
Monitoring and testing production and development networks
Maintaining an Information Security Program and policies.
2.2. Personnel Security Measures.
Background Checks and NDA Agreements.
Our technical and management personnel with access to Subscriber Data are subjected to background checks prior to hiring, and must sign non-disclosure and data security agreements that protect both VAASARA and Subscriber Data.
Transfer Restrictions.
Our personnel are not permitted to transfer Subscriber Data onto any hard drive, flash drive, mobile device, or other storage device, except those contained within either the primary data center or backup data center. Subscriber Data is not transferred to VAASARA corporate workstations.
3. Changes to this Security Policy
We may, in Our sole discretion, make changes to this Security Policy from time to time. Any changes We make will become effective when We post a modified version of the Security Policy to Our Website, and We agree the changes will not be retroactive. If you continue to use Vaasara Services after changes or updates, your consent will be automatically deemed provided.
4. Contact Us
If You have any questions regarding this Security Policy You can contact Us as followers
Vaasara Portal LLC
2404, DAMAC Smarts Heights,
Tecom, Al Barsha Heights,
Dubai, P. O. Box- 118033, UAE
or call us at
+971 (0) 4 552 2567
or email us at,