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About Us

Vaasara is a digital company that develops and operates salons, spa’s and clinic management software and app, driven by data insights, market factors and customer feedback.

Our products include:

  • UAE’s first mobile app for men and women to book appointments: a 24x7 booking platform that puts customers and merchants in control, you can now book stylists, times and prices that best suit you.
  • A cloud based, booking management platform for salons, spa’s and clinics that give our partners the control to manage and share information on their services, prices, offers, stylists, opening hours and a lot more.

Two years ago, we identified an opportunity in Dubai to digitize the beauty industry. There was a gap in the market that we looked to fill by connecting the users to salons, spas & clinics directly. Two years, two rounds of funding, over 450 salons, spas and clinics, several tens of thousands customers, from home office to a 'proper' office, from 1 team member to many globally, here we are in 2021.

In Sanskrit, Vaasara means every day.

For our users, Vaasara will mean a new way of experiencing beauty treatments.

For our service providers and partners, Vaasara will bring them closer to customers like never before.

For us, Vaasara is a beauty revolution!!!

Vaasara Users

Vaasara is a digital company that develops and operates salons, spa’s and clinic management software and app, driven by data insights, market factors and customer feedback.

Our products include:

  • Step 1: Search for a salon/spa/clinic across our 4 main categories (women, men, unisex or home services). You can also filter location, user ratings and opening hours.
  • Step 2: Select your preferred services.
  • Step 3: Select your favorite stylists at your preferred date and time
  • Step 4: Pay online or directly at the salon using cash or card

Two years ago, we identified an opportunity in Dubai to digitize the beauty industry. There was a gap in the market that we looked to fill by connecting the users to salons, spas & clinics directly. Two years, two rounds of funding, over 450 salons, spas and clinics, several tens of thousands customers, from home office to a 'proper' office, from 1 team member to many globally, here we are in 2021.

In Sanskrit, Vaasara means every day.

For our users, Vaasara will mean a new way of experiencing beauty treatments.

For our service providers and partners, Vaasara will bring them closer to customers like never before.

For us, Vaasara is a beauty revolution!!!

Feel free to reach out to us at hi@Vaasara.com

Sure! Anytime before 2 hours from the start of your appointment, you can change your stylist, date or time

Your appointments are very important to the salons/ spas/ clinics. It is reserved especially for you and we understand that sometimes schedule adjustments are necessary.

Please understand that when you forget or cancel your appointment without giving enough notice, the salons/ spas/ clinics miss the opportunity to fill that appointment time, and clients on the waiting list miss the opportunity to receive services. For that reason, we encourage you to modify your appointment or pass on your booking to a friend. After all everyone, needs pampering

  • Any cancellations done on the same day of booking, before midnight, will result in a FULL REFUND
  • Any cancellations done after midnight, will incur a one-time transaction charge of 6% of the total booking amount
  • For example – If the booking was done at 5pm on 1st July for 10am on 2nd July, full money will be refunded if the booking is cancelled before 11:59 on 1st July itself. In case of cash bookings, cancellation fee maybe charged on the next booking.
Refunds will be done only through the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed.

Vaasara advises the users to arrive 10 minutes in advance of the scheduled booking time. The salon/ spa/ clinic will do their best to keep your arranged appointments, however they may have to shorten or change the appointment to ensure the stylists and other guests for the day are not affected.

The merchant also reserves the right to cancel your booking and allocate the time to other users in case of late arrivals and Vaasara shall in no manner be liable for such cancellation initiated by the merchant. Vaasara/ Merchant hereby reserves its right to retain 5% of the booking amount, in the event the user is late by more than 15 minutes from the scheduled booking time without intimation and/or fails to show up at the salon/ spa/ clinic.

“NO SHOWS” will be charged 5% of the booking amount as cancellation fee. In case of cash bookings, cancellation fee may be charged on the next booking.

In case you have trouble getting in touch with a salon/ spa/ clinic, please contact us and we will forward your details on to our contact at the spa/salon, with a request to contact you promptly.

We know that merchants will strive to provide you good quality service, but if you are unhappy with a service provided, you can let them know by giving them feedback on our app.

It is also recommended that you take up your objections at the appointment time with the salon. Please try to speak to the owner or manager as often misunderstandings, mistakes or problems can be addressed or rectified right away by the salon.

Failing that, please write to Consumer Protection Unity of Government of UAE at: https://www.government.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection

App is free to download and use. Like all good things in life. You will only pay for the bookings that you make. Price of each service you book will depend on the price listed by individual salons and spas. See picture.

Yes. You will get payment confirmation immediately in the app itself. If you also require an email, please add your email address in the profile to receive an email confirmation within 24 hours from payment confirmation.

Vaasara Partners

If you are a salon/ spa/ clinic providing services in UAE and would like to use our management software and/ or list on the mobile app, go to www.vaasara.com and click on “For Merchants” page and click on "List your business" to fill the form.

If you are already listed, that is half the work done. go to www.vaasara.com, click on “Contact us” and fill the form. Our team will get in touch!

Get in touch

Kindly visit ourcontact pageto get in touch with us